Appointments
Please arrive 10 minutes prior to your appointment to ensure you receive your full service. We recommend that you book your next appointment prior to leaving the salon so that we can be sure to accommodate your schedule.
If you are running late, we will do everything possible to accommodate you. If you are excessively late, please keep in mind that we may need to reschedule your appointment
- We regret that we cannot be responsible for loss or damage to personal articles.
- Please keep all valuable items with you during your service.
- Please advise our staff of any allergies or sensitivities you may have.
- Our employees work as a team. If for any reason you are uncomfortable with the service provider you have reserved, another team member will try to be available to you.
Cancellations
Should you need to cancel or change the date of your appointment, we request a minimum of 24 hours’ notice.
Pricing
Pricing may vary depending on stylist and services received.
Returns
- All retail (hair styling, shampoo, conditioner, etc.) can be returned for store credit within thirty (30) days.
- Special order items cannot be returned.
- Boutique items must be returned in original, unused condition with receipt within fourteen (14) days of purchase for a store credit only.
- All services are non-refundable.
Gratuities
- Tipping is left to the discretion of our clients.
- Gift certificates do not include gratuities.
Methods of Payment
We accept Visa, MasterCard, and American Express as well as cash or debit cards and personal checks. We do not accept third party checks
